Last Updated: February 22, 2026
This Privacy Policy describes how Tyro Solutions ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application, Firewood LPG (the "App"), available on the Google Play Store.
By using the App, you consent to the data practices described in this policy. Please read this Privacy Policy carefully.
1. Information We Collect
We collect the following types of information to provide and improve our services:
A. Information You Provide Directly
- Profile Information: Your account is created by an authorized administrator. Information collected includes your name, email address, phone number, profession, company, and location.
- Content You Share: This includes any data you submit through the App, such as purchase or sale information.
- Communication Data: When you contact us for support, we collect your name, email, and the content of your message.
B. Information Collected Automatically
- Device Information: We collect data about your device, including operating system, model, unique device identifiers (e.g., Android Advertising ID), and mobile network info.
- Usage Data: Information on how you use the App (features accessed, time/date of access, and usage statistics).
- Log Data: Our servers record your IP address, browser type, referring pages, and timestamps.
C. Location Data
With your explicit consent, we may collect your device's precise or approximate location to provide location-based features. You can disable this anytime in your device settings.
2. How We Use Your Information
We use the collected data for the following purposes:
- To Provide Services: Manage accounts, track transactions (purchases/sales), and provide technical support.
- To Send Notifications: Inform you about app updates, account activity, or critical messages.
- To Improve the App: Analyze usage patterns to enhance functionality.
- To Ensure Security: Monitor for unauthorized access and prevent fraud.
- Compliance: To comply with legal obligations and regulatory requirements.
3. How We Share Your Information
We do not sell your personal data. We may share it with:
- Other Users: Limited info visible to other users as per your settings.
- Service Providers: Third-party vendors who assist in hosting, analytics, and app functionality.
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger or sale, your data may be transferred to the new entity.
4. Your Rights and Data Deletion
You have the following rights regarding your data:
- Access & Correction: You can view and update your profile information within the App.
- Data Deletion: You may request the deletion of your account and associated data.
How to request deletion: Please email us at firewoodlpgsoft@gmail.com. We will process your request within 7-10 business days, subject to legal or business retention requirements.
- Permissions: You can manage location tracking and notifications through your device settings.
5. Data Security
We implement industry-standard security measures, including encryption, firewalls, and secure server infrastructure, to protect your data. However, no internet transmission is 100% secure; we cannot guarantee absolute security.
6. Children's Privacy
The App is not intended for children under 13. We do not knowingly collect data from children. If we discover such data has been collected, we will delete it immediately.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via the App or email. Your continued use of the App after updates constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns, please contact us:
Email: firewoodlpgsoft@gmail.com